- Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
- Interpret complex software/product features and functions and translate them into a concise, relevant, and readable format
- Work closely with the marketing team to produce technical content that generates results
- Collaborate with Product Designers and Developers to study product samples and use that knowledge in content enrichment
- Writing fresh copies such as case studies, blog articles, and website content that connect with our desired audiences to drive action
- Plan, create, and modify technical documents that potential customers or the target audience might find interesting
- Attention towards user research for feedback, revisions, and continuous improvement of the technical content
- Suggest good content topics, collaborate and brainstorm with Project Managers, Engineers, and Designers to produce industry-leading content
- Stay up-to-date on new content ideas and industry trends
Importantly, we are looking for someone who will live by the values that define everything we do: Excellence, Collaboration, and Integrity.