Technical Writer

Hybrid
Colombo
Overview
Application

What we Expect

  • Ability to quickly grasp complex technical concepts and make them easily understandable
  • 1-2 years of experience as a Technical Writer for an Software product/Service Organization A portfolio of published technical articles
  • Excellent English and proofreading skills, with the ability to deliver high-quality writeups by paying attention to detail
  • Domain knowledge or exposure to Digital Products, Software Development, Cloud Technologies, Artificial Intelligence, and User Experience will be an added advantage
  • Effective communication and presentation skills
  • Importantly, we are looking for someone who will live by the values that define everything we do: Excellence, Collaboration, and Integrity

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the products and the documentation requirements
  • Interpret complex software/product features and functions and translate them into a concise, relevant, and readable format
  • Work closely with the marketing team to produce technical content that generates results
  • Collaborate with Product Designers and Developers to study product samples and use that knowledge in content enrichment
  • Writing fresh copies such as case studies, blog articles, and website content that connect with our desired audiences to drive action
  • Plan, create, and modify technical documents that potential customers or the target audience might find interesting
  • Attention towards user research for feedback, revisions, and continuous improvement of the technical content
  • Suggest good content topics, collaborate and brainstorm with Project Managers, Engineers, and Designers to produce industry-leading content
  • Stay up-to-date on new content ideas and industry trends

Importantly, we are looking for someone who will live by the values that define everything we do: Excellence, Collaboration, and Integrity.