Associate Manager - Operations

Hybrid
Colombo
Overview
Application

We are on the lookout for talented, curious, and collaborative individuals who are willing to take up new tasks and build great tech. Together with the team, you will work on complex, innovative, and exciting projects.



What you will do

  • Drive operational excellence by identifying gaps, improving workflows, and supporting the implementation of scalable processes across teams.

  • Coordinate and follow up on team and company-wide OKRs, ensuring alignment, progress tracking, and timely updates.

  • Support compliance and quality initiatives, including ISO follow-ups, internal audits, and documentation readiness.

  • Assist in resource planning and allocation, ensuring optimal utilization across teams and projects.

  • Act as a central coordination point for cross-functional initiatives, facilitating smooth communication and execution.

  • Prepare and maintain operational reports, dashboards, and trackers to support leadership visibility and data-driven decision-making.

  • Collaborate closely with leadership, team leads, and internal stakeholders to support the companys operational priorities.

  • Uphold Rootcodes information security policies, ensuring all operational data and documentation are handled with confidentiality and care.


What we expect

  • 5+ years of experience in business operations, program coordination, or project management within the IT industry.

  • A Bachelors degree in Business Administration, Information Technology, Management, or a related field.

  • Excellent analytical, negotiation, and decision-making skills, with a structured approach to problem-solving.

  • Ability to communicate effectively across all levels of the organization, from team members to senior leadership.

  • Familiarity with standards like ISO and experience supporting audits or compliance initiatives is a plus.


Importantly, we are looking for someone who will live by our core values that define everything we do: Excellence, Collaboration, and Integrity.


What is it like to work at Rootcode

Work is a massive part of our lives, so we make sure that our work environment is a comfortable place to be around and that we have supportive colleagues to work with. We are a flexible organization and believe our employees will make the right judgments. Working at Rootcode will also give you;

  • Fast-paced career growth

  • Opportunity to work with the latest technologies

  • Freedom with responsibility


Who we are

Rootcode is a software product engineering company headquartered in Sri Lanka, with corporate offices in Estonia, Europe, and the USA. Rootcode has clients across the globe with a focus on the European and North American markets. Rootcode helps companies build software products, artificial intelligence, and user experience design, and it serves customers ranging from startups to publicly traded companies.


If you meet the requirements above,

We are looking for YOU!